Effective Date: December 1, 2025
AirLink Me (“AirLink Me,” “we,” “us,” or “our”), operated by Frydays Bermuda Limited, is committed to protecting your privacy and ensuring the security of your Personal Data. This Privacy Policy (“Policy”) explains how we collect, use, store, and safeguard your information when you purchase or use an eSIM or visit our website.
By accessing our Services, you agree to the practices described in this Policy.
1. Information We Collect
AirLink Me collects only the information necessary to deliver your eSIM and support your service. This includes:
Name
Email address
Payment information (handled securely by third-party payment processors)
Device type
Country where the eSIM is activated (for service delivery only)
We do NOT collect:
Browsing data
Call logs
Personal usage statistics
Any unnecessary personal tracking information
AirLink Me collects only what is required for service functionality and safety.
2. How We Use Your Information
Your Personal Data is used strictly for the following purposes:
To deliver and activate your eSIM
To process payments securely
To provide customer support and respond to inquiries
To improve our services and user experience
To comply with legal or regulatory obligations, only when required
We do NOT sell, rent, or commercially share your information.
3. Data Storage
All user information is stored on secure, encrypted systems.
Access is strictly limited to authorized personnel.
We do not store payment card details ourselves—these are handled by certified third-party processors.
We retain only the information necessary for service performance, compliance, and support.
We do not sell, share, or rent your data to any third party.
4. Third-Party Providers
AirLink Me may use trusted third-party providers to support our operations, including:
eSIM provisioning partners
Secure payment processors
Email and communication service providers
Customer support systems
These partners only receive the data required to perform their services, and they must follow strict confidentiality and security standards.
We do not permit them to use your Personal Data for their own purposes.
5. Cookies
Our website may use cookies for:
Performance optimization
Basic analytics
Improving user experience
You may disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
As an AirLink Me user, you may request:
To update or correct your information
To access your stored Personal Data
To delete your data, subject to legal or operational requirements
Requests can be made via:
📩 support@airlinkme.com
📍 https://airlinkme.com/contact
We will respond within a reasonable time frame.
7. User Choice
You may limit or restrict how your Personal Data is used or shared, as permitted by law. You can request changes to your preferences or opt-out of certain uses by contacting us through our Support Center.
8. Legal Disclosures
We may disclose Personal Data if:
Required by law or legal process
Necessary to prevent fraud or illegal activities
Needed to enforce our Terms of Service
You provide explicit written consent
We may share information with regulatory agencies or trusted third parties only when legally required.
9. Access to Personal Data
You may manage and control your Personal Data through your AirLink Me account.
In certain cases, information may be retained for:
Fraud prevention
Security verification
Legal compliance
Enforcement of Terms of Service
We provide reasonable access upon request and will correct or delete data when legally permissible.
10. Sensitive Information
AirLink Me does not intentionally collect or request sensitive information such as:
Medical data
Racial or ethnic identity
Religious or political beliefs
If you store such information on systems outside our control, you are responsible for compliance with applicable laws.
11. Children’s Privacy
AirLink Me services are not intended for children under 13 years of age, and we do not knowingly collect information from anyone under 13.
12. Enforcement & Complaints
If you believe your privacy rights have been violated or your data has been misused:
Please contact our Data Custodian at:
📩 support@airlinkme.com
We will investigate and respond promptly.
13. Dispute Resolution
Unresolved privacy concerns may be escalated to an independent dispute resolution provider, where applicable. Additional dispute procedures may apply under our Terms of Service.
14. Changes to This Policy
AirLink Me may update this Privacy Policy from time to time. Updates will be posted on our website, and continued use of the Services constitutes acceptance.
Changes take effect 14 days after posting.
15. Verification
AirLink Me performs internal annual reviews to verify:
Policy accuracy
Compliance with data protection standards
Employee training
Proper implementation of privacy controls
A company representative signs off on each annual review.